IT Support & CRM Admin (Barcelona)

Permanent employee, Full-time · Barcelona

About the job

As an IT Support and CRM Admin Specialist, you’ll be the go-to person for keeping our systems, tools, and people running smoothly. You’ll split your time evenly between IT support and CRM administration, ensuring that both our internal IT environment and our sales system run efficiently, securely, and reliably.

You’ll provide hands-on technical support to colleagues, manage user accounts and devices, and maintain network and software systems. At the same time, you’ll take ownership of our CRM (HubSpot), ensuring data accuracy, supporting the sales team, and helping customers to experience a seamless experience.

This is a great opportunity for someone who enjoys variety, solving problems, and supporting both people and systems in a fast-growing company.

What you will do:

IT Support (50%)

Provide first-line technical support through our ticketing system, email, or in person.
Troubleshoot and resolve hardware and software issues on laptops, desktops, and mobile devices.
Install, configure, and maintain software, operating systems, and applications.
Support network-related issues (LAN, Wi-Fi, VPN, DNS, DHCP).
Manage user accounts and permissions across systems and tools.
Maintain IT asset inventory, including device setup and decommissioning.
Support onboarding and offboarding by preparing IT accounts and hardware.

CRM Administration (50%)

Review and adjust closed deals to ensure accuracy and completeness.
Process ad-hoc administrative requests (e.g., deal splits, updates, supplier forms).
Monitor and triage incoming CRM or administrative requests, assigning them as needed.
Act as a key liaison between Sales, Onboarding and Finance to streamline system processes.

Who are you:

1–3 years of experience in IT support
Strong understanding of hardware, software, and networking fundamentals.
Familiar with CRM systems (HubSpot preferred) and adjacent tools (like travel booking platforms)
Detail-oriented, organized, and comfortable managing multiple priorities.
Excellent communication skills — approachable, patient, and collaborative.
Comfortable working independently while being part of a cross-functional team.
Proficient in English for work purposes

Why you will love working here:

You’ll play a vital role in helping Sensorfact scale sustainably and efficiently.
An open, collaborative culture where initiative and ownership are valued.
We provide all necessary equipment (laptop, phone, etc.).
Lunch, drinks, and team activities with great colleagues.

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About us

At Sensorfact, we’re on a mission to reduce energy waste and create a smarter, more sustainable future. Our Energy Management System helps industrial businesses cut energy consumption and reduce costs by up to 10%, using cutting-edge hardware, software, and expert insights.

We’re growing fast—recognized by Techleap’s Rise Program for tackling climate change and named one of Deloitte’s fastest-growing tech companies. Now, we're reaching a major milestone a strategic partnership with ABB, a global leader in electrification and automation. Together, we’re driving the future of industrial efficiency and sustainability.

Our core values—transparency, ownership, and teamwork—drive everything we do. Every day, we collaborate, innovate, and push boundaries to deliver solutions that make a difference.

Why Join Us?

Career Growth: Unlock opportunities to advance your career within a rapidly scaling business
Make an impact: Be part of solving one of today's biggest challenges creating a sustainable future
Supportive Environment: Work in a collaborative team that values your ideas and invests in your success
Diverse Culture: Join a dynamic, inclusive team of 300+people from over 50 nationalities

Ready to help us shape the future?

Let’s make it happen! Visit our website and follow us on LinkedIn and Instagram to stay updated on our journey.

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We are looking forward to hearing from you!

Thank you for your interest in Sensorfact. Please fill out the following short form. Should you have difficulties with the upload of your data, please send an email to recruitment@sensorfact.nl.